Information
Graphical
Service Dial
Case Study

AND Phone Menu: Case Study

Easy to use communications services.

AND Phone Menu was especially developed to enhance usability of communications services . The following case study shows an example of using AND Phone Menu in branches of a bank.

The services where implemented on IP phones 7965, 7971 and 7975 and display the following menu:

This menu is used on IP phones at branches and delivers the following services:

Trigger alarms
Request advisor for loans
Request advisor for real estate
Request advisor for securities
Additional services

Triggering an alarm can be done just by pressing on the touch screen display of the IP phone and the safety department is immediately alerted. Even after triggering an alarm it is possible for the bank employee to cancel the alarm in case of a false alarm.

Another service is dedicated to contact advisors. The main advantage is that advisors get a message on their IP phone and are not interrupted if they have a counseling interview. They can immediately reply by selecting a reply message and send it back. In this case it is possible to inform advisors for loans, real estate and securities.

The messaging service itself was realized with AND Phone Broadcast.

DOCS | FAQ | CONTACT | Jobs

United States, United Kingdom, France, Germany, Singapore

Fastlinks: Voice Recording \| Presence and Status \| Lock Phone \| Directory \| Desktop Client \| IP Camera \| IP Phone Settings \| Broadcast and Paging \| DECT \| Communications Applications
Free XML Services \| AND Communicator \| VoIP Ceiling Speaker \| Audio Amplifier \| Android \| iPhone

Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners.